Delivering exceptional customer service is more essential than ever in today’s fast-paced digital world. Everyone, from customers to business partners, has so much information and connection at their fingertips; how do you stay ahead of your competition and build positive relationships with your customers?
Microsoft Ignite 2024: Key Highlights You Can't Miss
Missed out on Microsoft Ignite 2024? Don’t worry—we’ve got you covered! This year’s conference is focused on groundbreaking innovations in AI and security. Here are the key takeaways:
Zero Day Quest: A Next-Level Hacking Event
Microsoft announced Zero Day Quest, a first-of-its-kind hacking event focused on securing cloud and AI technologies. With a record-setting $4 million in rewards, this event will be the industry’s largest public hacking competition, taking place next year.
Copilot Studio: Revolutionizing Productivity
Copilot Studio empowers businesses to create AI-driven agents that automate processes while giving IT teams the tools to manage, secure, and measure their impact.
Exciting Updates in Copilot Studio:
Copilot Actions:
Save time on repetitive tasks with AI-powered automation across Microsoft 365. From sending team status updates to compiling reports or scheduling emails, Copilot handles multi-step workflows with ease.
New Role-Specific Agents:
Facilitator Agent in Microsoft Teams: Helps moderate meetings, track follow-ups, and keep discussions focused.
Project Manager Agent in Planner: Automates project workflows, creating plans and overseeing progress.
Self-Service Agents: Enhance HR and IT teams with agents that provide instant answers to policy-related queries.
SharePoint Agents: Built-in agents for SharePoint sites offer real-time insights from your knowledge base.
Build Your Own Agents: Customize agents tailored to your unique business needs using Copilot Studio.
Copilot Analytics: Track how Copilot impacts key business metrics like sales, marketing, and finance. Fine-tune agent performance to drive tangible outcomes.
Advancements in Data Management
Microsoft Fabric Databases
Microsoft brings SQL Server natively to Fabric, providing an enterprise-data platform for batch, real-time, and transactional performance—all on a unified platform with open-source formats.
AI-Powered Tools and Services
Azure AI Foundry
Microsoft builds its first-class app server, Azure AI Foundry, a unified platform for developing AI apps with integrated tools, safety features, and monitoring solutions.
Azure AI Agent Service
Microsoft releases a developer-focused tool for building data-grounded agents with 1,200+ connectors, enabling powerful action-oriented solutions.
Enhanced Foundry Management Tools
AI Reports: Document and evaluate AI application use cases and performance.
Prompt Shields: Secure AI applications by detecting and blocking output manipulation.
Microsoft Ignite 2024 unveiled an array of innovative tools and solutions designed to transform how businesses approach AI, security, and cloud computing. From powerful productivity features like Copilot Studio to groundbreaking advancements in Azure and AI technologies, these announcements promise to drive efficiency and innovation across industries.
If you want to catch all the action and insights from the conference, you can watch the full Microsoft Ignite 2024 event here.
Microsoft enhances GitHub Copilot to boost .NET developer productivity
Microsoft enhances their GitHub Copilot to boost .NET developer productivity. This AI-powered coding assistant now streamlines development with intelligent code suggestions, quick problem resolution, and concise code summaries. Available for both Visual Studio and VS Code, it’s designed to help developers write better code faster and with greater efficiency.
Here’s why you should use GitHub Copilot:
Code smarter and faster: GitHub Copilot offers inline suggestions tailored to your active and open files, making coding seamless.
Understand your code better: Generate summaries for symbols and invocations in your codebase with the new Generate Copilot Summary.
Resolve issues effortlessly: GitHub Copilot now identifies code issues, provides fixes, and explains them to help you resolve problems quickly.
Debug with confidence: Let Debug with Copilot guide you through test failures or assist with debugging.
Simplify pull requests: Save time as GitHub Copilot generates detailed pull request descriptions.
Power Apps simplifies creation and editing of Power Fx with Copilot
The Power Platform is making it even easier to create and edit Power Fx formulas with the new "Create a formula" preview feature in Power Apps. This enhancement empowers app makers to build and refine formulas seamlessly, reducing complexity and boosting productivity. With intuitive tools like this, Microsoft continues to simplify app development, helping businesses innovate faster.
Here’s what you can do with the new feature:
Generate formulas from natural language: Select the Copilot button, describe your desired action, and watch your Power Fx formula take shape.
Contribute to improvements: Provide feedback to enhance AI interactions and product features over time.
Enable the feature: Go to Canvas App Settings > Updates > Preview, and toggle on "Copilot for formulas."
Understand formulas in plain language: Use the "Explain this selection" option for a clear explanation of any selected part of a formula.
Enjoy multilingual support: Copilot in the formula bar now supports 18 languages, including German, French, Russian, and more.
GitHub Copilot feature resolves code issues quickly
Microsoft continues to enhance the developer experience with the integration of GitHub Copilot into Visual Studio 2022. Now embedded in the lightbulb and error list, GitHub Copilot offers intelligent, real-time code suggestions and explanations, making debugging and fixing code faster and more intuitive. With this seamless integration, developers can resolve issues efficiently while gaining valuable insights—all within the familiar Visual Studio environment.
Benefits of using GitHub Copilot:
Whether you're working with C# or C++, GitHub Copilot helps you quickly identify and address issues in your codebase.
Simply click the lightbulb icon and select Fix with Copilot to start an inline chat with GitHub Copilot, providing smart, context-aware solutions.
Access Copilot chat panel directly from the error list to get clear explanations and step-by-step solutions for the issues you're facing.
By integrating GitHub Copilot, you can tackle complex code problems more easily.
Maximising CRM Potential: Key Features You’re Not Using in Dynamics 365
Microsoft Dynamics 365 is a CRM tool that empowers businesses to streamline processes, improve insights and deliver exceptional experiences to customers and stakeholders. Essentially, it’s useful software that helps you get your work done more efficiently and in a more streamlined way while ensuring your customers and team are happy and supported with whatever they need.
Microsoft releases its Power BI November 2024 latest features
Microsoft has officially released the Power BI November 2024 updates, packed with enhanced features across reporting, modeling, data connectivity, development, and visualizations. These new functionalities offer powerful tools to elevate your data analysis and presentation. With these updates, users can expect a more streamlined experience that drives insights and boosts productivity.
Explore this month’s Power BI innovations designed to enhance your productivity and insights:
Copilot in Power BI mobile apps: Access insights on the go with Copilot, now in preview for mobile users.
Path layer in Azure maps: Visualize geographic connections between multiple points using the new Path layer in Azure Maps.
Quick DAX measure creation: Easily create measures directly in DAX query view with the new "Define New Measure" option in quick queries.
Fabric Git integration: Start exporting semantic model definitions in Tabular Model Definition Language (TMDL), making collaboration and development smoother for teams.
KPI by Powerviz: Design visually appealing, advanced Key Performance Indicators (KPIs) with the new KPI by Powerviz visual.
See the full list here.
Copilot in Power BI mobile apps is now available in preview mode
Microsoft has introduced Copilot in Power BI mobile apps in preview mode, designed to eliminate the manual effort of data analysis. This innovation empowers users to make data-driven decisions anytime and anywhere. With Copilot, users no longer need to sift through multiple pages and visuals—Copilot handles the analysis for them, delivering insights with ease.
Copilot in Power BI mobile apps features:
AI at your fingertips: Bring the power of AI to analyze your data, anytime, anywhere instantly.
Instant insights: Access summaries and insights from your reports that meet Copilot requirements in Power BI—all in a single tap.
Data exploration made easy: Tap on any data reference to explore related visuals and delve deeper into your insights.
Customizable summaries: Adjust Copilot’s insights by summarizing entire reports, tweaking length, and modifying tone to suit your needs.
Effortless sharing: Copy and share insights seamlessly via email, Teams, or other platforms for smooth collaboration.
Copilot Studio's November 2024 feature updates
Microsoft has launched the "What's New in Copilot Studio" series to deliver monthly highlights of the latest updates and features from Microsoft Copilot Studio. The November 2024 edition spotlights advancements in extending Microsoft 365 Copilot, including the new embedded Copilot Studio agent builder. This tool simplifies customization, making it easier than ever for users to tailor Copilot to their needs.
Discover the latest updates in Copilot Studio this November:
Smarter, personalized agents: Customize your Copilot with specialized agents capable of a range of tasks, such as sending emails and automating workflows.
Event-triggered responses: Set agents to detect specific events and follow your predefined language model instructions for precise, timely responses.
Action history tracking: Access detailed action histories, including step-by-step execution, system interactions, API calls, and more.
Enhanced knowledge sources: Enrich your agents' knowledge base by integrating images, graphs, and charts for more comprehensive insights.
Real-time monitoring: Keep tabs on agent activity with real-time audit logs via Microsoft Purview and Microsoft Sentinel, ensuring security and compliance.
v1.2.0 Infinity Buttons Brings Export and Clone Templating to Dynamics 365
We're excited to announce the release of Infinity Buttons v1.2.0, bringing significant improvements to user customization options and fixing key interface issues. This update focuses on enhancing user experience through template configuration capabilities and better integration with Microsoft Dynamics 365's new interface.
New Features and Improvements
Modern D365 Style Integration
The latest release aligns Infinity Buttons with Microsoft Dynamics 365's "new look" styling, ensuring a seamless and consistent user experience within your D365 environment. This update maintains visual harmony with the modern D365 interface while preserving all the powerful functionality our users rely on.
Configurable Templates
One of the most significant additions in this release is the introduction of configurable templates for two key features:
Clone Record
Record to ZIP
This powerful new functionality allows organizations to create and manage standardized templates for these operations, ensuring consistency across teams, reducing setup time, reducing clicks and speeding up the user experience.
Template Selection Process
The template system has been thoughtfully implemented with user experience in mind:
Available templates appear on the first screen of the respective operations
If only one template exists, it's automatically selected to streamline the process
Users with appropriate permissions can create or modify templates directly from the final screen
Bug Fixes and Technical Improvements
Enhanced Relationship Handling
We've resolved an important issue regarding N:1 relationships in both the Record to ZIP and Clone Record dialogs. The fix ensures unique ID generation for these relationships, preventing potential conflicts and improving data integrity during operations.
SharePoint Integration Fix
Users working with Enhanced Email for Timeline will notice improved functionality with the "Attach from SharePoint" feature. We've corrected a modal layering issue that previously caused the SharePoint dialog to appear behind the Enhanced Email modal.
Getting Started
To take advantage of the new template features, ensure your users have the appropriate roles or permissions assigned. System administrators can manage these through the standard D365 security settings.
Looking Forward
This release represents our ongoing commitment to improving the Infinity Buttons experience while maintaining compatibility with the latest Dynamics 365 updates. We continue to value user feedback and incorporate it into our development roadmap.
For more information about these updates or to provide feedback, please contact our support team or consult the documentation. Or download a trial version by visiting the Infinity Buttons product page.