Discover how we helped clients succeed.
Automation to improve customer experience.
Decision making improved with real-time reporting.
Long-term scalable solution prepared for growth.
A real-time complaint overview for a more proactive case resolution
2,000+ cases can now be recorded in the system overnight
Enabled the team to monitor and manage cases remotely
Easier and faster reporting increased credibility with funders.
Streamlined team collaboration.
300% reduction in processing time.
Enhanced customer service with single portal.
40x increase in processing speed.
Fit-for-purpose solution.
Improved user experience with 94% satisfaction.
Streamlined processes; reduced manual workload.
On-boarded multiple teams; efficiency across the organisation.
Saved time and increased productivity.
Centralised cloud based repository.
Removed physical paper filing system.
Immediate donor acknowledgement with email integration in Dynamics 365.
Text receipts for donations sent automatically instead of manually.
2-3 days reduced workload in reporting with Power BI.
Members feel more satisfied with the work.
Handled a 400% increase in grants with ease.
Self-service portal reduced employee workload.
Accessible insights allowing better decision-making.
Less time spent on administrative tasks.
Real-time reporting for critical funding statistics.
Mobile app and web platform improvements boosted customer satisfaction.
40-60% increase in leads captured and responded to.
Future expansion and market expansion made easier.
Increased profitability by streamlining processes.
9 man days of effort reduced to 30 minutes!
6x improvement in job placements.
Replaced 24 databases with a centralised system.
Ad-hoc business processes replaced with automation to bring consistency to a 7-figure income generating business unit.
Automated booking process increased sales by 30%.
Smart solution to get around connectivity challenges.
Bookings received & confirmed within 5 minutes!
100% invoice accuracy achieved!
8x improvement in processing speed.
Improved customer portal increased customer satisfaction.