IT teams often find themselves bogged down by repetitive tasks, leaving little time for strategic work. As a result, immediate issues take priority while long-term projects get sidelined. To address this, Microsoft has outlined five ways AI and low-code development tools can revolutionize IT workflows. With intuitive app-building capabilities and conversational language prompts, these tools empower both beginners and experts to quickly create custom solutions tailored to the unique challenges of their IT departments.

Here are 5 ways enumerated by Microsoft:

Offload repetitive tasks like document retrieval with custom AI assistants in Power Platform.
Securely streamline employee password resets with multi-factor authentication and biometric checks.
Empower employees with a self-service help desk, built using Copilot Studio, for fast troubleshooting.
Delegate tasks to the right people with AI, ensuring timely resolution of critical issues.
Automatically log service tickets and provide real-time status updates with AI in Power Platform and Copilot Studio.