Power BI introduces TMDL support in ALM Toolkit for enhanced semantic model management

Business users, especially in large organizations, need a solution that can easily extract actionable insights at scale for intelligent decision-making. Power BI addresses this need by supporting enterprise-grade semantic models. To enhance this capability, the ALM Toolkit now supports diff comparisons of semantic model definitions in the Tabular Model Definition Language (TMDL) format. This allows you to view semantic model metadata in a clear, YAML-like format, making it easier to track and implement incremental changes.

Use ALM Toolkit for scenarios such as:

  • Deploy changes to model metadata while preserving data, including incremental refresh.

  • Diff and merge models with safeguards to maintain metadata integrity.

  • Reuse shared objects like conformed dimensions, date dimensions, and common measures across models.

  • Automate tasks with command-line execution.

Microsoft Customer Experience & Success streamlines operations with process mining in Power Automate

Microsoft Customer Experience & Success (CE&S) is one of the largest support teams globally, with over 17,000 employees dedicated to shaping Microsoft's end-to-end customer experience. To enhance their effectiveness, CE&S is leveraging Copilot within Microsoft Power Automate for automation and process mining, optimizing internal processes and driving strategic improvements.

Here’s how CE&S utilized the feature in one of their projects:

  • Process Improvement: CE&S applied Copilot in Power Automate to enhance their Just-in-Time (JIT) security process while maintaining rigorous security standards.

  • Rapid Deployment: They implemented process mining within a week, utilizing the tool’s intuitive interface to gather insights without the need for extensive prior training.

  • Data Analysis: Over 14GB of event log data was ingested into Power Automate, enabling the team to visually pinpoint variances and effectively filter the data.

  • Identifying Bottlenecks: Process mining uncovered delays in access requests for backup support, revealing key areas for optimization.

  • Efficiency Gains: By automating the approval process, the team could save up to 13,200 hours annually, streamlining approximately 54,000 requests.

Preview feature: Copilot Page in Power Platform Admin Center

As Copilot and generative AI features are increasingly integrated across Microsoft Power Platform, administrators face growing challenges in managing these advanced tools. To address this need, Microsoft has launched a preview of the Copilot page in the Power Platform Admin Center. This centralized hub provides essential readiness resources, documentation, insights into Copilot user activity, and unified settings, making governance more efficient and streamlined.

The Copilot page for Power Platform administrators offers the following features:

  • Educational Resources: Access comprehensive materials to get started with Copilot, understand AI data and security fundamentals, and stay updated on the latest Copilot advancements.

  • User Monitoring: Track how many users are utilizing Copilot across Power Apps, Power Automate, Power Pages, and Copilot Studios.

  • Feature Management: Easily view and manage Copilot features, including their activation status across different environments.

  • Responsible AI Principles: Explore how responsible AI practices are implemented through content moderation features, ensuring ethical use of AI.

Enhance your Dynamics 365 experience with Copilot

Boosting productivity and delivering personalized customer experiences are now top priorities for business leaders like you. To achieve these goals, having the right tools is essential. Microsoft’s Power Platform, Power Apps, and Dynamics 365 are at the forefront of this transformation, offering AI-driven solutions that enhance both efficiency and customer engagement. In this exploration, we’ll show how these tools empower organizations to seamlessly integrate AI into their operations, unlocking new levels of productivity and personalization.

Microsoft's generative AI tool, Copilot, is now seamlessly integrated into Dynamics 365, designed to boost productivity and deliver personalized customer engagement. Here's how Copilot transforms key areas of your business:

  • Marketing: Streamline repetitive tasks, quickly summarize insights for immediate action, and effortlessly generate initial ideas, visuals, and copy for creative projects.

  • Sales: Forge genuine connections by leveraging timely and comprehensive customer data, all at your fingertips.

  • Customer Support: Increase efficiency with AI-driven conversational assistants that resolve issues faster and more effectively.

To fully realize the benefits of generative AI in your Dynamics 365 environment, encourage daily use across your organization, manage AI as an assistant rather than just a search tool, and make the most of the time you save.